Marketing Coordinator

Marketing Coordinator Job Description

Title: Marketing Coordinator
Reports To: CXM
Department: Admin Assistance
FLSA Status:  Non-Exempt
Classification: Full-Time Hourly
Location: Site-Specific

The Why:

Mesa Rim’s vision is to improve the quality of life of our community. We believe climbing can be transformative and we're driven to inspire lifelong climbers who seek learning, self-growth, and connection with the community. The Marketing Coordinator brings this to life by ensuring community members are aware of all Mesa Rim classes, programs, and offerings, and by engaging with the community via social media, web and email channels.

The How: 

As the Marketing Coordinator you are passionate about strengthening the Mesa Rim community. You understand the magic of Mesa Rim and are driven to help the community thrive. You enjoy thinking creatively to generate new ideas and also demonstrate strong execution and follow-through. You are organized, self-motivated, personable, and able to build meaningful relationships with others. As the Marketing Coordinator you exemplify our core values and positively represent Mesa Rim to the greater community.

The What: 

The Marketing Coordinator is responsible for strengthening Mesa Rim’s relationship with its members, guests, and the greater active lifestyle community at their assigned site.

• Maintain effective promotional materials + social media content/posting calendarization across multi-department operations
• Manage site social media accounts including, but not limited to Instagram and Facebook ensuring visual communication is aligned with brand and effectively communicates identity

• Responsible for the design, formatting, and production of Mesa Rim materials for promotional marketing at the assigned site, including but not limited to Flyers, Posters, TV Slides, and Monthly Newsletters
• Responsible for maintaining Google Business + Yelp with accurate information in regards to offerings, hours of operation, and general business information or updates
• Support administration of advertising and marketing projects as requested
• Regularly work on-site, collaborating with the Leadership Team, cultivating connection with the community, and providing leadership presence during events 
• Attend off-site events as needed
• In collaboration with supervisor, execute promotional and community engagement events at assigned site
• Work as part of a team and utilize proactive and professional communication
• Serve as a Mesa Rim cultural example, consistently demonstrating and holding others accountable to Mesa Rim core values
• Other work-related duties as assigned

Must-Haves:

• Must be at least 18 years of age 
• Must have High School Diploma or equivalent
• Must contribute to Mesa Rim Climbing Center culture

• Must have ability to seek and accept, as well as give, critical feedback in a professional manner
• Must demonstrate a positive attitude and be a team player
• Must have a drive to grow professionally
• Must demonstrate a passion for climbing and have a minimum of one year previous climbing experience
• Must have excellent organizational and time management skills
• Must have great verbal and written communication skills
• Must have professional demeanor and ability to maintain confidentiality of sensitive information
• Must have excellent customer service and logistical skills
• Must have minimum of one year previous customer service experience 
• Must be highly organized and detail oriented

• Must regularly demonstrate a high degree of initiative and follow ­through
• Must be able to work independently and creatively problem solve without direct supervision
• Must have previous marketing experience

Nice-to-Haves: 

• Experience with Google Docs
• Experience with Social Media Management (Instagram + Facebook)
• Experience with Graphic Design (Canva)
• Experience with Photography / Videography

Get Stoked For Access To:

• Being part of an amazing team and company culture that focuses on personal and professional growth, authentic communication, and genuine care for one another 

• A competitive benefits package, including employer-subsidized medical, dental, and vision insurance, retirement plan with employer-match, and an Employee Assistance Program

• A robust Paid Time Off package
• Professional leadership + life coaching among other professional development opportunities
• Mesa Rim membership, access to Mesa Rim classes, pro-deals, and Pro Shop discounts

Physical Demands and Work Environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions while performing the duties of this job, the employee is regularly required to sit in a chair; utilize  manual dexterity to handle or feel; use both hands at the same time; reach with hands and arms; reach overhead with arms; walk on hard/soft and even/uneven surfaces; use a computer; talk, yell and hear. The employee is frequently required to walk up and down stairs, and grip with hands. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell. The employee must regularly lift and/or move up to 5 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions while performing the duties of this job, the employee is regularly exposed to loud noise, airborne particles, dry conditions (non-weather), falling objects, trip hazards. The employee is occasionally exposed to risk of moving mechanical parts, mechanical burn and bodily fluid.

By submitting an application below, you are agreeing to the following terms and conditions:

I certify that all information I have provided in order to apply for and secure work with the employer is true, complete, and correct.

I expressly authorize, without reservation, the employer, its representatives, employees, or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities, and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, résumé, or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees, or representatives, for seeking, gathering, and using truthful and non-defamatory information, in a lawful manner, in the employment process and all other persons, corporations, or organizations for furnishing such information about me.

I understand that this employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state, or federal law.

I understand that this application remains current for only 60 days. At the conclusion of that time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary for me to reapply and fill out a new application.

If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by the employer's president.

I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.

I understand that reasonable safeguards will be taken to protect all personal information provided or obtained in conjunction with this application for employment. My personal information may be shared with the employer's affiliate(s) and third parties engaged by the employer to perform services for the employer. Any personal information shared with an affiliate or third party is to be used solely to perform the services requested by the employer.

This Company does not tolerate unlawful discrimination in its employment practices. No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her age, ancestry, color, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, race (includes traits historically associated with race, such as hair texture and protective hairstyles), religion, sex (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), sexual orientation, or any other protected status under applicable federal, state, or local law.

I understand that any information provided by me that is found to be false, incomplete, or misrepresented in any respect, will be sufficient cause to (i) eliminate me from further consideration for employment, or (ii) may result in my immediate discharge from the employer's service, whenever it is discovered.

For California Applicants: Mesa Rim Climbing Centers CCPA Job Applicant Privacy Notice linked here.